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Phone does not ring or dial out

Sherry_B

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Jan 15, 2016
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Welcome to iMore!

Your best bet is to take the phone in to your local Apple store for either an exchange (if it's within the 1 year warranty), or a repair. Do not have the phone repaired by anyone other than an official Apple repair store... that will void your warranty if it is still in place.
 

SwitchBeach

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Sep 2, 2013
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Contact your service provider to ensure that your device is correctly setup/provisioned on their network and also to ensure that there are not tower problems in your area.