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Password Reset

jdod

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Jul 9, 2012
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I don't know how I did it, but the password stored in my Roboform for iMore does not work. It is the same username as from webOSNation, but when I created the account, I had not yet read where I should have created an account with the same U/P as from webOSNation.

Anyway, I can't log in, I am told the PW is wrong.

I go through the steps to get the link emailed to me to change the password, I get the email with the link, click on it, I am told I have used the one time login available for that link and to go change the password.

There is no automatic link to do so, so I browse to the area to do so, and in order to change the password, I am required to first put in the existing password.

Obviously I don't have the existing password, the reason I am there.

I sent a support request PM a couple weeks ago, no reply.

I need some help here, please.

If you just want to make the U/P the same as what is in webOSNation, just let me know you have done so. Or provide another means to do this.

Sorry if I have missed something.

Thanks!
 

rsprim

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Sep 16, 2012
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I had the same issue but I just typed what I thought the old password was and it worked. For a password change, we shouldn't be asked our old password. The problem I'm having now though is I can't login to the IOS forum app but I can login to the website just fine. Anyone know how I can get my UN/PW to work on both? Thanks much!
 

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