Otterbox defender

DoubleEagle

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Feb 12, 2011
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I just noticed last night when I pulled the charge cable out of the phone it felt like the phone moved in side the otterbox. I also notice if I give it a quick shake I can feel the phone shift inside the case. It's not a lot of movement but it is noticeable. Will that cause premature wear on the phone I wonder?
 

EmceeGeek

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Dec 1, 2010
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It is possible for that to happen if its shifting. It's inside of hard plastic. Contact otterbox, they'll send you another one. They follow their warranties.
 

lcargile

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Jun 27, 2010
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Hmm...that is extremely odd but like EmceeGeek said, call Otterbox and tell them about it. They make great products backed by a great customer support team.
 

mumfoau

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Nov 6, 2011
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Thanks I will call otterbox tonight. Just was wondering if anyone else was having the same issue.

I too noticed this issue and just contacted them via their website. Within 5 minutes I'd gotten a response. We'll see what comes of it. The last time I had an issue with a 4/4S Defender they replaced it, no questions asked.
 

mumfoau

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Nov 6, 2011
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While I await a replacement from OB I fixed the sliding issue by making a shim out of a tiny piece of a post-it note and putting in the gap on one of the bottom corners. Problem solved!


Sent from my iPhone 5 using Tapatalk
 

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