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Jan 20, 2014
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Is the device still eligible for support?


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I wouldn't think. It's a 4s. However, the person who sold it to me, was also the same who bought it back. So I recommended that perhaps their wife had originally enrolled it. That or they might have enrolled it under a different Apple ID.


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iEd

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Jun 13, 2012
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If the phone can be set up and used I wouldn't worry about registering it on the support site.
I would think the support sign up would be for devices that fall into the year warranty or one under Apple Care. Since it's a 4S neither applies.


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Ledsteplin

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Oct 2, 2013
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I never registered this device through this method. I bought this device used. I only put my Apple ID on it but removed it and wiped it from find my phone. The person I sold it to shows this:

//images.tapatalk-cdn.com/15/09/19/57820886dd5639a8100b7db415699086.jpg

What can be done?

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It said that on my iP 5, and I bought it new. When I went to that site several months ago, there were 2 devices listed. My old iP 4 and an iMac. I never owned a Mac. And my 5 was not there. LOL I called Apple and they helped me straighten it all out.
 

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