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Not enough space when trying to save on iCloud

I

iMore Question

I'm receiving a message saying I don't have enough space on my phone when trying to back up a chat. However, I was under the impression I was backing it up at iCloud, which says I have 167 Gb free (and only need 2.8 for whatsapp).

How do I save the conversation on iCloud as I'm running out of space on my phone and will trade it to a better one? (My intension is to retrieve the saved chats and download it in the new phone).
 

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