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My wife's iPhone 6 would not roam in Canada?


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My wife's iphone6 would not roam in canada

Traveling from the UK with iphone 6 and IoS 9.3.1 installed, She found that the phone ignored the available suppliers and would not lock on to any. All she had was WiFi when available and speak/text via Whatsapp (also when wifi was available) She found on her return to the UK that Roaming was 'on' by default (and this she checked while over there. The Apple helpline got her to Reset both her software and her data and they finally said that it is a Service Provider's fault. They say it is an Apple fault. They both say it SHOULD work. Both are baffled


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
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Re: My wife's iphone6 would not roam in canada

Try the following:

a. Reset Network Settings
b. Disable LTE (Voice & Data)

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