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My iPhone 5 C is not receiving calls, what could the problem be?


iMore Question

My iPhone 5 C is not receiving calls. .

I am unable to receive incoming calls. My prepaid credit is current. When a call is made to my phone it does not ring and the caller is diverted to my message.


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
Re: My iPhone 5 C is not receiving calls. .

Check the usual suspects:
1. Mute switch
2. Volume buttons
3. Do Not Disturb option
4. Bluetooth connectivity
5. Alert settings