microphone intermittent, will Apple swap

jclif

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Aug 1, 2011
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Recently the microphone on my 5s as been going in and out, meaning that people tell me that sometimes they cant hear me. I know this isn't a reception issue because when I have my bluetooth connected int he same area it works fine. My question is, will Apple replace the microphone or swap my phone out?

Thanks for the help
 

kch50428

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Oct 22, 2010
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If purchased less than 12 months ago... It would be a warranty issue... If you have AppleCare+ and the phone is less than 2 years old, you'll get a replacement under AC+... Otherwise, they'll let you know what repair options are available.