Hi Rene good day
I have a question for you.
Yesterday I had a problem with my new MacBook Pro 15" 2016. After some work I've switched off and then after five minutes tried to on it again logging in in my account when the problem started. After typing my password the system was trying to boot but going in a loop status (dark screen and constant wheel). I've tried everything , Pram and smc reset , tried to repair the disk with Utility disk but without luck.
At the hand I had to reinstall OS X formatting the disk , no other way , my account was irreparably damaged .
The last thing I remember I did before to switch off the laptop was to uninstall teamviewer with CleanMyMac and using Excel , nothing else.
So my question is , can a software like CleanMyMac create a such disaster ? Can it be that it has damaged the system to that extent ?
Or do you know anything else that can be the cause of my issue ?
I had the following apps installed :
Dropbox
Microsoft Office
Acrobat reader
AutoCAD
Photoshop Elements 10
Sketchup 2017
Graphic
CleanMyMac (latest version)
Magnet
Le-VPN
Chrome
Thank you in advance
Regards
Max
I have a question for you.
Yesterday I had a problem with my new MacBook Pro 15" 2016. After some work I've switched off and then after five minutes tried to on it again logging in in my account when the problem started. After typing my password the system was trying to boot but going in a loop status (dark screen and constant wheel). I've tried everything , Pram and smc reset , tried to repair the disk with Utility disk but without luck.
At the hand I had to reinstall OS X formatting the disk , no other way , my account was irreparably damaged .
The last thing I remember I did before to switch off the laptop was to uninstall teamviewer with CleanMyMac and using Excel , nothing else.
So my question is , can a software like CleanMyMac create a such disaster ? Can it be that it has damaged the system to that extent ?
Or do you know anything else that can be the cause of my issue ?
I had the following apps installed :
Dropbox
Microsoft Office
Acrobat reader
AutoCAD
Photoshop Elements 10
Sketchup 2017
Graphic
CleanMyMac (latest version)
Magnet
Le-VPN
Chrome
Thank you in advance
Regards
Max