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Love my 7+.....but

EarleD

Well-known member
Jul 16, 2013
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The screen scratches way to easy. I opened the box yesterday and never left my house after.

I went to Best Buy to get a case and screen protector. While cleaning the phone to apply the protector I realized there were several faint scratches in the screen. Must have happened when it was only pocket. Needless to say it's got a tempered glass Zagg on it now.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
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Did you have keys or coins in the same pocket?
 

EarleD

Well-known member
Jul 16, 2013
166
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Did you have keys or coins in the same pocket?

Dont think so. Maybe a quarter. No biggie they are super light. Cant even see them with the new zagg on. Just kills me that it took all of 12 hours to scratch the screen. Grrrrrrt
 

Mustafaozcan33

Well-known member
Sep 15, 2016
54
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I had the same pr. I ordered my jetblack iphone , when i opened the box, i saw scratches on the iphone's back (Apple Logo)
 

Mustafaozcan33

Well-known member
Sep 15, 2016
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I went to Apple Store and told them what happened. But they said they won't change device so goodbye Apple
 

badMojo69

Well-known member
Sep 1, 2012
78
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Honestly...really? When they tell you in the fine print that this can happen what difference does that make? The phone will get scratched.
I just saw a vid on YT and they took theirs out of the box and sure enough it was scratched. If you have buyers remorse then that's fine, but saying goodbye Apple because of a scratch on the JB phone is just...strange.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
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Dont think so. Maybe a quarter. No biggie they are super light. Cant even see them with the new zagg on. Just kills me that it took all of 12 hours to scratch the screen. Grrrrrrt

I hear you...
 

EarleD

Well-known member
Jul 16, 2013
166
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0
I have the MB not the JB. No scratches on the body of the phone.

I couldn't deal with the JB scratches. Otterbox symmetry and zagg tempered. Great combo
 

PDXMatt

Well-known member
Sep 10, 2016
90
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I have the MB not the JB. No scratches on the body of the phone.

I couldn't deal with the JB scratches. Otterbox symmetry and zagg tempered. Great combo

I have the MB, (who I call Stealth Black) too, so I think I'm going to pick up a Zagg today.
 

Highrisedrifter

Well-known member
Sep 19, 2012
3,002
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I went to Apple Store and told them what happened. But they said they won't change device so goodbye Apple

SMH

And NO OTHER manufacturer would swap out the phone if you got some light scratches on it, so don't delude yourself into thinking otherwise...
 

substring

Well-known member
Jul 29, 2013
309
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0
Pardon me but I don't know what is all these fuss on scratches. I just got the new phone delivered today. I am carrying both the new phone and my old 6Plus (with a LifeProof Nuud case) in the same pocket and I have no issue whatsoever.
 

EarleD

Well-known member
Jul 16, 2013
166
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0
No fuss on my side. Something in my pocket put a couple of light scratches on my screen. It has a screen protector on it now.
 

nnahorski

Well-known member
Nov 19, 2013
453
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Sounds like it might be scratches in the oleophobic coating and not the glass itself. Probably should take more than 12 hrs to get them, but there are little abrasive things in pockets that can scratch screens. Those little scratches don't bother me and I don't use screen protectors, but others can't stand them. Hence tempered glass and films and skins, etc.
 

dpham00

Trusted Member
Apr 2, 2014
373
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I picked up a two pack of tempered glass screen protectors for a buck shipped on sale not too long ago. Applied it immediately upon receipt of the phone
 

chilledbeer

Member
Jun 21, 2010
9
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While cleaning the phone to apply the protector I realized there were several faint scratches in the screen. Must have happened when it was only pocket. Needless to say it's got a tempered glass Zagg on it now.

This is why I bought and applied the eye goughing-ly pricey Belkin glass screen protector in the store immediately after buying the phone. They even have a machine to put it on. This is in Australia though.
 

PDXMatt

Well-known member
Sep 10, 2016
90
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This is why I bought and applied the eye goughing-ly pricey Belkin glass screen protector in the store immediately after buying the phone. They even have a machine to put it on. This is in Australia though.

I'd love to see that machine in action.
 

Ledsteplin

Ambassador
Oct 2, 2013
47,603
43
43
I have the MB not the JB. No scratches on the body of the phone.

I couldn't deal with the JB scratches. Otterbox symmetry and zagg tempered. Great combo

Did you examine the phone when you got it? Could it have come with the scratches?
I've had my 6s Plus a year. I carry it in my pocket with no protective screen. There's been times with coins and keys. I forget. But no scratches or anything.
 

anon(9733642)

Well-known member
Nov 25, 2015
231
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0
I'd love to see that machine in action.

In AT&T stores they have a little box they place the phone is and then place the protector over it and then close and slide this thing back and forth which forces out the bubbles of air pockets.

The coolest thing I've seen is some malls have a stand where they enter the device model into the computer and you actually see the screen protector being cut to the correct dimensions. Then it slides over and drops on to the device.
 

Garz

Retired Moderator
Mar 9, 2009
8,176
154
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Dont think so. Maybe a quarter. No biggie they are super light. Cant even see them with the new zagg on. Just kills me that it took all of 12 hours to scratch the screen. Grrrrrrt

Mine and wife's 6s plus came scratched right out of the box last year on the screen on launch day. Apple swapped them both immediately. It the first iPhones that we have has screen scratched out of the box either.
 

PDXMatt

Well-known member
Sep 10, 2016
90
0
0
In AT&T stores they have a little box they place the phone is and then place the protector over it and then close and slide this thing back and forth which forces out the bubbles of air pockets.

The coolest thing I've seen is some malls have a stand where they enter the device model into the computer and you actually see the screen protector being cut to the correct dimensions. Then it slides over and drops on to the device.

I must find one. That sounds like fun.
 
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