I bought one from Best Buy yesterday. This thing cost me 86 bucks out the door. What a piece of junk!!!!!! The sound is just horrible! The touch is very sketchy. All the negative reviews regarding sound is spot on and consistent. I called Life Proof and talked to a girl named Stephenie. She said they are well aware of the sound problem and working on a fix. I say she was full of BS. Seriously folks, it's really bad when it comes to sound.