I searched around a bit, but did not see the answer I seek and didn't want to start a new topic. Anyways, I'm trying to figure out who is the misinformed one in this case, AT&T or Apple Stores. So I was unable to pre-order due to the awesome server meltdown, so I'm attempting to walk-in. The issue is, AT&T is not offering the walk-in service until next week, so I'm wanting to try my luck at my local Apple store. My issue is I am NOT the primary on my account, my wife is. I am however an authorized user and know all of the necessary info. I called two different apple stores this morning asking if they are doing walk-ins and at what time. Then I asked if I am able to purchase the phone at my upgrade price without my wife being there, and both the different Apple Store employees said yes, as long as I am an authorized user I can upgrade But NOT add a line. They said all I will need to know is my wife's last 4 on her social and the billing zip. Then I called AT&T just to double check and they said that it was impossible for me to upgrade without my wife present at an Apple store and I can only purchase the iPhone 4 at a corporate AT&T location. So who is lying? haha I really need to know as my wife will NOT under any circumstance wait in line for MY phone!! haha
I am in the same boat. My wife's name is on the account but I am also an authorized user. I went to The Apple Store and they said that I would be able to buy our phones (by the way, pre ordered 2 and a longtime ATT/Iphone guy).
My plan is to go after I get off work (I work early so about 11am). The ATT person that my wife spoke to said that if I run into any problems (as there well may be) to call 611 and have someone from the APPLE store talk to the ATT person. If I still can't buy it as an authorized user, my wife will just meet me at the Apple store later in the day but they better not sell our phones if I have to wait 7 hours between standing in line the first and the second time.