doogald
Trusted Member
Apple service doesn't "rock" that much if you have to book an appointment to replace an obviously faulty product! Is this really true?
Unless, of course, by "rock" you mean "is poor", in which case fair play to you.
Compared with the rest of the mobile product world - Samsung, Motorola, LG, HTC, etc. - is there any question that Apple tech support is head and shoulders above the rest? Perhaps it starts with the (anecdotal) fact that my Apple products are so solid that I've needed Apple support a grand total of once - when they recalled the battery of my 6s, and I had a new battery in my phone in one hour.
I guess your experience is different.