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iTunes Backup issue while jailbreaking

ewarhol

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Dec 31, 2011
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Friend of mine as an iPhone 4 on ios 5.1.1 She backed up her phone to iTunes prior to jailbreaking. The backup included her photos. After jailbreaking she didn't have her pictures anymore. So she did a restore through iTunes, which went fine. She still doesn't have her pictures, are they saved somewhere on the hard drive or completely gone?
 

sherlock

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Sep 6, 2010
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Was it set to back-up to iCloud or iTunes? If it was iTunes they should be there. Go to Edit -> Preferences -> Advanced to see where the media is stored.
 
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Alx0052

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Jun 20, 2012
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Backing up through iTunes should save the photos as well. I would suggest that you use a 3rd party software to get the photos off the backup, works great in extracting the photos onto the computer, I recommend iPhone Backup Extractor.
 
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