iTunes Backup issue while jailbreaking

[ewarhol]

Friend of mine as an iPhone 4 on ios 5.1.1 She backed up her phone to iTunes prior to jailbreaking. The backup included her photos. After jailbreaking she didn't have her pictures anymore. So she did a restore through iTunes, which went fine. She still doesn't have her pictures, are they saved somewhere on the hard drive or completely gone?

 

[sherlock]

Was it set to back-up to iCloud or iTunes? If it was iTunes they should be there. Go to Edit -> Preferences -> Advanced to see where the media is stored.

 

[Alx0052]

Backing up through iTunes should save the photos as well. I would suggest that you use a 3rd party software to get the photos off the backup, works great in extracting the photos onto the computer, I recommend iPhone Backup Extractor.

 

[ewarhol]

Thanks for the advice. I've passed on the info.