• After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.

iTunes 9.1 problems

sting7k

Well-known member
Dec 15, 2008
3,011
62
0
Visit site
So I have 2 problems with the latest update of iTunes.

First, when ever I update an app I get an error. "iTunes could not complete your request because an unknown error occurred (5002)." If I select download all free updates it pops up every time a new download starts and I have to hit OK for it to keep going. Or every time if I manually download each update. It does not happen if I download a new app, just updates. And the update downloads anyway after I hit OK in the pop up.

Second, the playlists I use to sync music and videos to my iPhone which I created and have been using since 2007 with my original iPhone are now gone. No where to be found. If I go to the music tab options with my iPhone connected the sync selected playlists is still checked. But nothing but the 2 genius mixes I also put on are selected too sync. I have synced my iPhone a few times since the update, the music from the missing playlist IS still on my iPhone and plays as are/do the videos.

Are the playlists part of the library file for iTunes? Anyone else have problems?
 

Garz

Retired Moderator
Mar 9, 2009
8,176
163
37
Visit site
The only problem I had was trying to open iTunes the day after I upgraded to 9.1. Everything worked fine on day 1 but next morning, I booted up my laptop and had errors. iTunes told me I must uninstall and reinstall. Did that and now all works well for the moment
 

Latest posts

Trending Posts

Members online

Forum statistics

Threads
262,097
Messages
1,774,349
Members
441,394
Latest member
Blin