kimmh72
Member
What’s the issue?
Screen continues to dim with auto brightness, night shift, true tone and reduce white point turned off. Have spent hours on the phone with Apple Snr Techs and after doing sysdiagnostics on both phones it has been assessed as "not normal iPhone behaviour" and a fault as opposed to a feature. Based on this issue with two handsets already they are reviewing my options in relation to refund/replace to different model give I am outside 14 day replacement yet issues started from day one and they have case history of this. Looks like either iPhone x or Samsung for me.
