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Issues with updating IPAD to IOS 10.1.1 and receiving verification number


iMore Question

I recently upgraded my Ipad to IOS 10.1.1. I am trying to complete the process and the prompt says I need a verification number to complete the process. The verification number is to be texted to my mobile number but I have gotten no messages. I believe the reason is that while the number is correctly shown it is double counting the area code and sending the verification number to an invalid/wrong number. How do I resolve this?


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
You need to contact Apple Support regarding this matter.