Is there a reason the Apple Watch music app won't show Beats 1 on Apple Watch music app

[samduffy]

For whatever reason the Beats 1 button won't show on Apple Watch it used to in Watch os 2

See the screenshot

. Another persons Apple Watch showing Beats 1

 

[Ledsteplin]

On iPhone, try going to settings > iTunes and App Store > Toggle on "use cellular data". Music may need to be on as well. Not sure.

 

[Spencerdl]

Did you try tapping the "music" app on your Apple Watch app page?

There should be a circle that shows up going around the app icon.

 

[pkcable]

Mine was missing also and my Use Cellular WAS toggled on, HOWEVER toggling it off and then back on, did fix the issue.

 

[samduffy]

thats on

 

[samduffy]

yes

 

[samduffy]

so do i toggle cellular data off or what do u i do PKCable

 

[Spencerdl]

so do i toggle cellular data off or what do u i do PKCable

Toggle back on, go to your Apple Watch app page and tap the music icon and this should fix the issue.

 

[samduffy]

Nope didn't work i turned cellular on and off and relaunched the app on the main app section on apple watch but noting

 

[samduffy]

Also does music need to be playing for it to appear or can no music be playing

 

[samduffy]

beats 1 still isn't showing after trying turning cellular on and off and going into music app again

 

[Spencerdl]

Humm, not sure . Maybe a trip to the Apple Genius Bar is in order

 

[samduffy]

theres no Apple stores in my country except resellers who may as well work for microsoft they are clueless about Apple Tech. I'm currently onto Apple support. Others on the Apple forums are noticing this too so it must be a bug affecting some people that apple missed

 

[Ledsteplin]

theres no Apple stores in my country except resellers who may as well work for microsoft they are clueless about Apple Tech. I'm currently onto Apple support. Others on the Apple forums are noticing this too so it must be a bug affecting some people that apple missed

In settings where you turned cellular off then back on, is music toggled on there?

 

[samduffy]

yes the music settings cellular toggle is on settings <music <mobile data

 

[Ledsteplin]

yes the music settings cellular toggle is on settings <music <mobile data

Did you reboot the watch?

 

[samduffy]

yes its weird its no major big deal as i can use beats one on iPhone and mac etc but its handy to use it on apple watch

 

[pkcable]

so do i toggle cellular data off or what do u i do PKCable

I went in to BOTH places, Settings, ITunes & App Store, And then I switched Use Cellular Data from On to Off, then back to ON, THEN I went back a menu to Settings, then Music, then Cellular Data, then I switched THAT from On to Off, then back to On, THEN I restarted I phone, and then my Beats was back on my watch.

 

[samduffy]

I'll try that

 

[samduffy]

Yeah tried that it made no difference