iPhone X dust in the lens

[Just_Me_D]

C'mon guys, it's okay to be amazed and even bewildered and yes, we all have our moments of irritation. With that being said, we have to remind ourselves of the following:

1. Some people are exceptionally OCD.
2. Those who pop up in the forums periodically to agitate ALWAYS seek an audience.
3. If you've taken the time to offer assistance, be done with it. There's no need to allow yourself to get all worked up over a complete stranger's legitimate OCD or his or her foolishness.

 

[Cladster]

https://www.youtube.com/watch?v=34ag4nkSh7Q

 

[alexrat1996]

https://www.youtube.com/watch?v=34ag4nkSh7Q

Update I cleaned it but is it a spec of dust or part of the sensor this is an ers replacement?

 

[Rob Phillips]

Update I cleaned it but is it a spec of dust or part of the sensor this is an ers replacement?

It isn’t part of the sensor. As for it being a speck of dust or not I couldn’t tell you. Your phone is still quite dirty considering you just cleaned it so it’s very possible it’s just something stuck to the outside.

 

[alexrat1996]

It isn’t part of the sensor. As for it being a speck of dust or not I couldn’t tell you. Your phone is still quite dirty considering you just cleaned it so it’s very possible it’s just something stuck to the outside.

It looks inside but how would I know for sure what that is do any of you have an iPhone X

 

[robertk328]

It looks inside but how would I know for sure what that is do any of you have an iPhone X

I do. Don’t worry about it and just use your phone. Stuff is going to happen but if it’s not affecting the usability then nothing to replace.

 

[alexrat1996]

I do. Don’t worry about it and just use your phone. Stuff is going to happen but if it’s not affecting the usability then nothing to replace.

Does your have same thing as mine

 

[Rob Phillips]

It looks inside but how would I know for sure what that is do any of you have an iPhone X

If you’re going to ask for advice and then question the answers you’re given why even ask in the first place? By the looks of it you’ve done nothing but argue the advice you’ve been given since your very first post in this ridiculously long thread about specks of dust all over your iPhone.
How would you know for sure it’s not a sensor? Actually take a damp lint free cloth and clean your phone, as several here have recommended. Or you could take it to Apple, as several here have recommended.

 

[doogald]

Zoomed in. That still looks to me like the rest of whatever that white material is that is still on the outside of the display.

Just use your phone, it is fine. Make a Genius Bar appt if you want Apple to check it. They will make sure to clean it properly for you.

Yes, I have an iPhone X.

 

[alexrat1996]

View attachment 123401

Zoomed in. That still looks to me like the rest of whatever that white material is that is still on the outside of the display.

Just use your phone, it is fine. Make a Genius Bar appt if you want Apple to check it. They will make sure to clean it properly for you.

Yes, I have an iPhone X.

Is that part of the sensor I will call Apple care today

 

[robertk328]

Does your have same thing as mine

Never even looked that close. There might be something in there but my phone works as it should so not something I will worry about.

 

[Rob Phillips]

Is that part of the sensor I will call Apple care today

There are no sensors located right there.

 

[doogald]

The ambient light sensor stretches to about the same width as and just above the speaker grill. It’s very difficult to see even on my own phone. From your photo I cannot tell if the area is over the sensor or not. I think the area you are highlighting is not over the sensor but slightly higher than the sensor, which is one of the reasons why I’m sure it’s material on the front of the glass that you haven’t cleaned.

 

[alexrat1996]

The ambient light sensor stretches to about the same width as and just above the speaker grill. It’s very difficult to see even on my own phone. From your photo I cannot tell if the area is over the sensor or not. I think the area you are highlighting is not over the sensor but slightly higher than the sensor, which is one of the reasons why I’m sure it’s material on the front of the glass that you haven’t cleaned.

mines doesn’t come out talking to Apple care to see if it’s normal or if it needs a replacement

 

[Garz]

mines doesn’t come out talking to Apple care to see if it’s normal or if it needs a replacement

Does it really need replacement? How many phones have you replaced for the X alone? As we have told you many times, there is no perfect phone. I have a piece of lint or dust in my camera lense. How many times have I replaced? Zero. Why? Because my phone works as it should and it doesn’t affect the picture quality.

 

[alexrat1996]

Does it really need replacement? How many phones have you replaced for the X alone? As we have told you many times, there is no perfect phone. I have a piece of lint or dust in my camera lense. How many times have I replaced? Zero. Why? Because my phone works as it should and it doesn’t affect the picture quality.

3 and this issue isn’t normal

 

[Garz]

3 and this issue isn’t normal

And you will find something not normal with the next. Seriously

 

[alexrat1996]

And you will find something not normal with the next. Seriously

Seriously idk if that mark is part of the sensor

 

[Rob Phillips]

Alright this has gone on long enough. I’m locking this thread until we figure out what to do with it.

 

[John Yester]

Take it to Apple and have them look at it, clean it, etc... We can't give you any additional info or help. Sorry