Hi
Hope somebody can help as I'm starting to tear my hair out.
I purchased my friends UK 4S as he recently upgraded to a 5. He is on the O2 network and he had it unlocked for me. O2 sent him an email saying to activate just put the other provider sim in and connect to iTunes. So when I got back I inserted my spanish Movistar sim and went through the restore procedure, but iTunes keeps saying :
"The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
I don't know what else to do except maybe borrow someones UK sim and try to activate that way? Spent the whole of today trying to activate it. My sim works fine on my original phone.
I still have his old sim with me and tried it with that also.
Thanks
Hope somebody can help as I'm starting to tear my hair out.
I purchased my friends UK 4S as he recently upgraded to a 5. He is on the O2 network and he had it unlocked for me. O2 sent him an email saying to activate just put the other provider sim in and connect to iTunes. So when I got back I inserted my spanish Movistar sim and went through the restore procedure, but iTunes keeps saying :
"The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
I don't know what else to do except maybe borrow someones UK sim and try to activate that way? Spent the whole of today trying to activate it. My sim works fine on my original phone.
I still have his old sim with me and tried it with that also.
Thanks