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iMore Question
Hi,
I've had my iPhone SE for three weeks tomorrow. I have the latest iOS 10 update. Tonight I was downloading the Facebook app and was in Safari trying to close it out. The phone froze up and I was clicking the home button and nothing happened. Suddenly the screen went black and the rotation screen came up and stayed that way. I held down the power button and home button at the same time to reboot. Now the phone is stuck on the Apple logo.
When I hold the power and home buttons the screen goes white and a large purple box takes up the lower half of the screen before the phone shuts off. When I power it back up, same thing stuck on the Apple logo and getting warm.
Please help
I haven't dropped the phone or gotten it wet.
I've had my iPhone SE for three weeks tomorrow. I have the latest iOS 10 update. Tonight I was downloading the Facebook app and was in Safari trying to close it out. The phone froze up and I was clicking the home button and nothing happened. Suddenly the screen went black and the rotation screen came up and stayed that way. I held down the power button and home button at the same time to reboot. Now the phone is stuck on the Apple logo.
When I hold the power and home buttons the screen goes white and a large purple box takes up the lower half of the screen before the phone shuts off. When I power it back up, same thing stuck on the Apple logo and getting warm.
Please help