• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

iPhone battery

lecrae

New member
Jul 6, 2014
20
0
0
I'm not sure if I need a new battery or just to reset my phone but it's been randomly shutting down when it hits between 20% and 10% Anyone else have this problem??
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,174
232
63
Try "resetting all settings" first and then see how things go. If they improve, great, if not, try restoring the device and setting it up as new. If things continue tone the same, make a Genius Bar appointment with the nearest Apple Store to have them diagnose and fix the problem for you.
 

teamseabass

New member
Mar 1, 2010
3
0
0
I've had the same issue. When my iphone 6 dips below 20% the percent charge left drops randomly without regard to usage, and occasionally turns off. Will try Just_Me_D's suggestion later tonight.
 

lecrae

New member
Jul 6, 2014
20
0
0
Let me know if it helps, I'll be trying Just_Me_D's suggestion as well! Hopefully it'll help us out and fix the issue.