- Jul 24, 2011
- 1
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Please help - I have exhausted all of my resources. I did a backup to my phone [contacts, notes, pictures etc] and restored my phone so I can upgrade to the latest iOs. My phone was jailbroken and I was running iOS 3.1.3 i think. While putting backup file back on restored phone, the apple logo came up along with a partially complete status bar. I tried every possible hard reset and nothing. Took it to Apple and they said it was an issue with the firmware, and restored to phone to new.
I went home and tried to load the backup file, and the same thing happened. I had to go back to Apple to restore. The phone is now running fine but i lost 1300 contacts plus all my notes. I am assuming that there is something wrong with the backup file and it may be corrupt. Could it be because I backed it up while it was JB?
Has anyone ever eperienced this, and if so why? What are my options for getting back my contacts and notes and anything else on the backup file?
PLEASE HELP - 10 years worth of contacts and important info lost. This will have a detrimental impact on my business.
Thank you all in advance for your help and attention to this matter!
-M
I went home and tried to load the backup file, and the same thing happened. I had to go back to Apple to restore. The phone is now running fine but i lost 1300 contacts plus all my notes. I am assuming that there is something wrong with the backup file and it may be corrupt. Could it be because I backed it up while it was JB?
Has anyone ever eperienced this, and if so why? What are my options for getting back my contacts and notes and anything else on the backup file?
PLEASE HELP - 10 years worth of contacts and important info lost. This will have a detrimental impact on my business.
Thank you all in advance for your help and attention to this matter!
-M