iPhone 7 Plus touch screen completely non responsive requiring a force restart

dpham00

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Apr 2, 2014
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Yesterday, the touch screen became completely non responsive. I tried to turn the screen off and on again but to no avail. Had to end up doing a force restart and it is working fine now, so hopefully it will be OK. But just wondering if anyone else has seen this problem?
 

anon(427874)

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Feb 6, 2016
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Yes. I found that I can just hold down the power button until the power off slider appears. Then cancel the power off action. All is well again and short of the time required to power off/on the device.
 

Rob Phillips

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May 1, 2012
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It happens to me every once in a great while. Nothing consistent. Probably just a software glitch.