iMore

I got my iPhone 7 Plus a few days, upgraded from the 6 and I'm having an issue when listening to music.

Almost every time I plug the dongle in with my headphones and then pull up music, it won't play the song/album.

However, if I unplug the dongle and plug it back in, it will begin to play. If I have to take a call or I pause the music and come back to it, it won't play again when I hit the play button. I have to unplug and plug back in and then it will play.

Is this a know issue/bug? In the four days I've had the phone, I've also had one instance where I went to make a call & the phone was off, even though I had just taken it off the charger.

Any suggestions would be much appreciated, I hate to have to do an exchange but I might have to.

Thanks!