• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

iPhone 7 ear piece issue

alexrat1996

New member
May 18, 2016
516
0
0
IMG_0001.JPG

So I took my iPhone 7 To have me iphone ear piece cleaned And the lady at the genius bar used a brush and made it worse what can I do to clean it here a pic how it ended
 
Last edited:

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,134
220
63
Can you not use a brush yourself or a blower of some sort to remove the debris?
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,134
220
63
I didn't have

If it were me, I'd try using a microfiber rag or maybe a lint brush or something to remove the debris. Then I would try not to do the things that caused the buildup in the first place.
 

alexrat1996

New member
May 18, 2016
516
0
0
I tried the microfiber no luck The store used a brush and made it worse Will the dust remover tool that comes with screen protectors work ?
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,134
220
63
I tried the microfiber no luck The store used a brush and made it worse Will the dust remover tool that comes with screen protectors work ?

I don't know. Give it a try and see.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,134
220
63
if I go to a diffrent apple store will they be able to repair it

Sorry, but there's nothing to 'repair'. You simply have debris on the earpiece. If you can't blow it out, suck it out, or brush it out then either live with it or try to replace the front display panel or something. Good luck with whatever you decide to do.
 

alexrat1996

New member
May 18, 2016
516
0
0
the store wouldn't replace the front display due to the issue i did not do or the store can clean for me a different person