iphone 6 plus volume on ringer and music

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iMore Question

volume going down by itself on ringer and music
I just got an iphone 6 plus monday and the volume on ringer and music been great and this am i could hardly hear my alarm,ringer and music. I turn volume button all way up then before screen goes off it will go down by itself......Help!!!!!!I just paid alot of money for this and it needs to work
 

Ledsteplin

Ambassador
Oct 2, 2013
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Welcome to iMore? Probably because volume is different from ringer (calls) and other volume users like music, games, etc. Check 3 places. Side of phone, pull up the control center and turn it up there, and go to Settings >Sounds > turn volume up. See if that helps.