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iPhone 5s sporadically crashing to Apple logo

eprisencc

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Oct 1, 2009
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My 5s is sporadically crashing to the apple logo when using the phone. I have not been able to pin down what causes it but it's happened quite a few times. I've already restored my phone and did not restore from backup and it still has the same issue. Is there some kind of bug in iOS 7 or the 5s hardware? Is anyone else experiencing similar issues?


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mlg321

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Jun 21, 2011
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I was experiencing the same thing on the first day I loaded iOS7 OTA on my iP5 and iPad 3. I did a hard reset once it had rebooted on each device. Since then I have not had any problems. How long have you had iOS7 installed for?

Does it happen when your on a particular screen or app? Check settings>general>about>diagnostics for more info.
 

Ijosito

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Sep 14, 2012
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I am having the same issue. Random crashes. I am thinking it could be that we are using apps that have not been fully upgraded to IOS 7. Don't recall if any of the crashes have occurred while using a native app.
 

piranhadonna

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I have had a couple of apps crash, a couple of crashes in settings, and then got a blue screen and phone rebooted. It is very odd that all of a sudden this happened today. I have had the phone since the 20th and it has been great with no crashes or reboots.


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Ijosito

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Same here, except for while jailbroken. My iPhone 5, never crashed. Seems, like my 5s, is having more crashes. It crashes randomly three to four times a day Any app. More frequent on native apps, Ironically.
 

Jimbos Jumbos

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Was happening to me. I started keeping track of the crashed. It was random. Sometimes on Apple apps, sometimes on the main screen, sometimes on 3rd party apps. Happening about 3 times a day. Some people are saying that it was not a reboot, but just the app closing. It is a reboot. Just a short one. (I am hiding apps, and they dont reapear after a on/off start, but they do reapear after a reboot)

I took it to the Apple store on Friday night, They asked me 2 questions then said "Ok, we need to replace this for you" Turns out, it is happening to more than a few. I got a replacement Friday night, and it has only happened once since.
 

vamp07

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I'm seeing the same thing and I don't think it has anything to do with any particular app. Probably happens to me once a day. I'm going to assume apple is aware of the problem and will fix it in a future update.
 

melbsteve

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Don't think there's anything you can do to fix it right now, nor do I believe it's an app issue. This looks like an iOS bug to me that just needs to be straightened out asap, hopefully with the next minor 7.0.x update :)
 

AgentHeracles

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I am currently on 7.0.2 and this short reboot happens to me like about once a day. Will hope the fix is released either this week or next week.
 

bamf-hacker

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I had this happen to me once. I was using Runkeeper, on a call then when I hung up and the phone switched back to my podcasts it crashed.

I have not been able to re-produce the crash though.
 

piranhadonna

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Has anyone checked diagnostics & usage? I seem to be getting low memory quite a bit and this is usually when the crash happens. Just curious if anyone else is seeing that?
 

SteveP

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Are most of you setting up your new iPhone 5s as new or are you doing a restore? I have not had significant problems since day one. I set it up as a new phone and immediately downloaded the 7.0.1 update. As with most updates, once it is finished I either turn it off then on or reset it using the Home and Sleep buttons.

Curious.
 

RayHollister

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I did a restore on my iPhone 5S from
iCloud when I got it. I have been having the same issue. About once every day. Not too irritating since it reboots so quickly, but it is annoying since I have to put on my new incredibly long passcode after it restarts. :)
 

bboykin87

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Aug 10, 2011
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This has happened to me as we'll, it seems like a software reboot rather than a reboot of the whole phone. Like the launcher? (Not sure of the apple lingo, just switched from android).

I set mine up in the store as new, didn't use a backup since the only ones I have are
From an iPod and an iPad.


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