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iPhone 5s flashes black during voicemail playback

DMKiefer

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Feb 11, 2013
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Anyone experiencing their phones screen flashing to black screen during voicemail playback? Mine does it every time I playback voicemail.
 

nikkisharif

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Jun 2, 2011
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Anyone experiencing their phones screen flashing to black screen during voicemail playback? Mine does it every time I playback voicemail.

I haven't experience this issue. You may want to reboot your phone or reset the network settings to see if that helps. If you've done both, then an appointment with the Genius Bar may be your best option.
 

EmceeGeek

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Anyone experiencing their phones screen flashing to black screen during voicemail playback? Mine does it every time I playback voicemail.

Are you holding your phone up to your ear or covering the sensor while listening to your voicemails? If it's not on speaker it acts in the same way the phone does when you're on a call.


Sent from my [Gold] iPhone 5S
 

nikkisharif

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Are you holding your phone up to your ear or covering the sensor while listening to your voicemails? If it's not on speaker it acts in the same way the phone does when you're on a call.


Sent from my [Gold] iPhone 5S

Great advice, Tyler!!! I didn't think of that!
 

DMKiefer

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That was it! I just played back a voicemail and it did the same thing when I was covering the sensor. So glad I asked the forum, I thought it may be a glitch.