Iphone 5c screen not working properly

kimee1975

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Oct 14, 2016
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My son's Iphone 5 c screen is not working properly. If you touch an icon to open it, something else opens instead. It might just go onto the settings page or another page opens. When you try and close it down, you can't slide it along to do this. If you switch if off and on it seems to work for a wee while before the same happens again. Any suggestions? Not sure if it maybe just needs a new screen.
 

anon(9602380)

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Aug 14, 2015
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Welcome to iMore!

My first suggestion would be to do a hard reset. Hold the power & home button at the same time until you see the  logo. Then release the buttons and wait for it to finish. Hopefully this will solve the problem for you. If not, then I suggest making an appointment with a Genius at the  store to have it looked at. Thanks!