• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

iphone 5 stuck in recovery mode - need help

kristina2dope

New member
Jul 5, 2011
2
0
0
k so my iphone 5 is stuck in connect to itunes screen.
so my iphone was acting funny so i decided i was gona delete all content and settings
did that and it started right like it was new at the activaton screen.
when i tried activating it over wifi it didnt work
so then i tried plugging it in and it said it needed to update to 7.1.1
so it downloaded ios 7 and itunes started to extract it and put it on my iphone then it stopped
i got "itunes error 9"
and its stuck in recovery mode
ive tried using tiny umbrella and redsn0w to kick it out of recovery mode with no luck
im stumped!?!
someone please help me!!!
 

kristina2dope

New member
Jul 5, 2011
2
0
0
ive tried dfu mode and it doesnt make a difference and i uninstalled my anti virus for the restore and didnt make a difference
 

GingerSnapsBack

Well-known member
Oct 18, 2011
1,928
33
0
Do you have the latest iTunes installed? If not, install it. I'd suggest uninstalling iTunes completely then reinstalling it from the Apple site.

Try this: Let the battery get completely discharged. It may take a few days. Once it's dead, charge overnight on using your wall charger then put the iPhone in DFU mode so that iTunes detects it's in recovery mode then try to restore. If you still get error it could be a hardware issue with the phone and it'll probably need replacement within or out-of-warranty, as the case may be.


Try another comp with iTunes to see if that fixes it.