iPhone 5 shattered

TaliZorah

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Sep 22, 2012
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Apple has always done good with me.

My buddy gave me his 3GS with a broken screen. I took it to Apple and they said $150 to replace the screen. I said OK, thats cheaper than buying a new one. They screwed up when replacing the screen and said they would probably have to replace the whole phone. I said how much is that? And they said that I would have to pay $50 TOTAL for a replacement because they messed it up. So I paid $100 less than planned and got a replacement phone.
 

sau124

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Aug 13, 2012
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long time back when I got my 3G - I remember walking outside through people traffic and dropping the phone, not only the manager replaced the same for me but didn't even charge me. This was in less than 5 minutes of walking out of the store. Love the customer service. Nothing beats it...
 

Snownation

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Jan 25, 2011
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I thought Apple has 1 year of free warranty, but that doesn't include user caused accidents.

It's cool that Apple offer this, but you need to know that your replacement is a refurbished phone.
 

CandyBean

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Oct 4, 2012
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oh wow.. how'd that happen?? i saw a drop test where a guy dropped his phone from his shoulder height and it still didnt shatter. only when he literally chucked it at the ground did it shatter.
 

Fit24

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Aug 9, 2012
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I thought Apple has 1 year of free warranty, but that doesn't include user caused accidents.

It's cool that Apple offer this, but you need to know that your replacement is a refurbished phone.

Does Apple even have any refurbished iPhone 5's? In this situation I would gladly take a refurbished phone. :)
 

Rocket_Girl

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Feb 6, 2012
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Does Apple even have any refurbished iPhone 5's? In this situation I would gladly take a refurbished phone. :)

Doubt they have refurbs yet. Apple store swapped my iPhone 5 w/ "service replacement" after 8 days. Came from plain box, but newly sealed. Genius told me that they were well stocked with the service devices at least 4 days before the "real" ones arrived for launch. All brand new - until they can keep up w/ demand for new ones, all hands going to manufacture rather than refurb.
 

Vanti

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Apr 2, 2012
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Hey if you want you could always sell it to me for a discounted price. :cool: i would be more than happy to purchase it
 

erwaso

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Oct 11, 2012
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She was getting it off her coat pocket so I'd say around 4' , but it landed on the matt we have in our entrance and then bounced and on the tile floor that wasnt covered by the matt. I wonder if an invisishield wouldve made a difference.

Invisible shield and similar prevents scratches and the glass from flying off. Having a good rubber to tpu case would've helped 100%. S would AppleCare /square trade.
 

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