This is my second iphone 5. I exchanged the first one, which amazingly, was scratched while being kept inside a case the entire period of it's brief ownership.
I inspected the second one before taking it home; it seemed fine, except that it seemed quite dirty: a lot of lint in the crevices of the chamfers, I thought?
Now that I've inspected it more carefully, it's clear that these acre indeed scratches. There are several along the top right and side right. I tried rubbing off the 'lint' with a clean microfiber cloth, but they're not coming off since it is scratched metal, not debris.
I don't know what to do now. I've called apple before and they told me that as long as the phone is fully functional, there's nothing they can or will do. Unbelievable.
I know it's just a phone, but apple's unwillingness to help me with this issue makes me want to punch someone.
I inspected the second one before taking it home; it seemed fine, except that it seemed quite dirty: a lot of lint in the crevices of the chamfers, I thought?
Now that I've inspected it more carefully, it's clear that these acre indeed scratches. There are several along the top right and side right. I tried rubbing off the 'lint' with a clean microfiber cloth, but they're not coming off since it is scratched metal, not debris.
I don't know what to do now. I've called apple before and they told me that as long as the phone is fully functional, there's nothing they can or will do. Unbelievable.
I know it's just a phone, but apple's unwillingness to help me with this issue makes me want to punch someone.