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Iphone 5 is silent while calling or receiving calls unless switch to speaker!

I

iMore Question

I got an IPhone 5 when I call I cannot hear it ringing or no sound also when they call me I can hear it ringing but when answering it's silent unless I switch to speaker, any idea what part is bad here ,thank you please help!
 

Davell11

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Jul 26, 2015
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You phone may 'think' that headphones are plugged in. Try cleaning out the headphone jack with something non-metallic such as a tooth pick. You'll be surprised how much fluff and gunk can get in there. Also do the lightning port.
 

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