I
iMore Question
Hello,
I would really appreciate someone taking a crack at this question, even if you only answer with a probability or %, but please give your logic in the answer. I am trying to decide whether to spend $300 on a third party data recovery vendor service to run a diagnostic on my phone.
Details: My iPhone 5 prompted me to do an OS update. The memory on the phone was completely full and I did not have data backed up in the last 6 months. At some point toward the end of the update, the phone informed me that it cannot access all of my data and prompted me to restore through iTunes. My iTunes had not been synced to my phone for at least 6 months. After syncing with iTunes, it restored all of my apps, but the data in many of the apps was not there. In particular, what I'm really upset about are pictures that I have taken over the last 6 months, a bunch of JotNot files (JotNot is a scanning app that let's you scan documents onto your phone), and a whole lot of QuickVoice voice memos that had disappeared. Current OS version on my phone is 7.0.4. And again, I didn?t restore from backup in iTunes because there was some error message when I tried, so I did a sync with my library instead of restoring from a backup.
Question: What are the odds of recovering the three types of files: pictures, pdf files (JotNot), and QuickVoice files in a usable format? Do these files exist as ghost files or are they permanently gone from my phone? I am intending to go with a reputable third party vendor, but not willing to spend thousands of dollars on this or have the capability or access to fancy government style decryption.
Also, I was told that there is a law on the books in California that holds manufacturers such as Apple liable for things like this. Does anybody have any info on that?
I know I should have backed up my files, but I am really angry that the files just disappeared without ANY warning after I was following routine update instructions!
Thank you,
E.L.
I would really appreciate someone taking a crack at this question, even if you only answer with a probability or %, but please give your logic in the answer. I am trying to decide whether to spend $300 on a third party data recovery vendor service to run a diagnostic on my phone.
Details: My iPhone 5 prompted me to do an OS update. The memory on the phone was completely full and I did not have data backed up in the last 6 months. At some point toward the end of the update, the phone informed me that it cannot access all of my data and prompted me to restore through iTunes. My iTunes had not been synced to my phone for at least 6 months. After syncing with iTunes, it restored all of my apps, but the data in many of the apps was not there. In particular, what I'm really upset about are pictures that I have taken over the last 6 months, a bunch of JotNot files (JotNot is a scanning app that let's you scan documents onto your phone), and a whole lot of QuickVoice voice memos that had disappeared. Current OS version on my phone is 7.0.4. And again, I didn?t restore from backup in iTunes because there was some error message when I tried, so I did a sync with my library instead of restoring from a backup.
Question: What are the odds of recovering the three types of files: pictures, pdf files (JotNot), and QuickVoice files in a usable format? Do these files exist as ghost files or are they permanently gone from my phone? I am intending to go with a reputable third party vendor, but not willing to spend thousands of dollars on this or have the capability or access to fancy government style decryption.
Also, I was told that there is a law on the books in California that holds manufacturers such as Apple liable for things like this. Does anybody have any info on that?
I know I should have backed up my files, but I am really angry that the files just disappeared without ANY warning after I was following routine update instructions!
Thank you,
E.L.