markhunsaker
New member
- Dec 14, 2009
- 488
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Best Buy Mobile in my local mall has AT&T and Sprint models in stock. No to all Verizon. The local stores are out completely.
Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!
Seems like the UK is stocked up now (for the time being at least!) Ordered my 32G Black from O2 last Sunday and received it yesterday.
How this thing with reservations work? I am making reservations since 26/10 every day to 4 apple stores in London, but they didnt send me anything yet...
Does anyone know of phones available in Richmond, VA? Verizon? Have called everywhere I could think of with no luck. Looking for a black 64gig.
Here is a feel good story for you guys searching and waiting for an iphone5. Two weeks ago on a Saturday night I checked the Apple store and there was an ip5 16gb phone available for personal pickup. I quickly ordered and received confirmation that my order was being processed and that i would receive an email and text when my phone was ready for pickup. On Sunday at 1:07 I got a text and email telling me to come on down and pick up my new phone. Upon arrival we were greeted and told to stand off to the side so a manager could speak with us. The manager came and told us that there was a problem with the personal pickup system and we could either come back tomorrow or just cancel the order and wait for the charges to be reapplied to our credit card and for the upgrade to reset. I asked why we weren't contacted about the problem prior to making the long drive. He was at a loss for words so we left the store. I contacted Apple Corporate and was basically told the same thing. Oh, and then they called and told me I would receive a discount coupon in my email. That sort of ticked me off as a customer and when we arrived back home I went on Apple's website and lodged a complaint. I didn't ask for anything and only asked them to fix the problems. Later the same day I was still aggravated and thought about Apple being a people company so I looked up Tim Cook's email address and wrote him an email. Again, I didn't ask for anything. I just wanted the problem fixed in the future. The next morning I received two phone calls. One from the local store telling me that they were sorry about the problem and they wanted me to come in and pickup my phone and was asked what they could do for my troubles. I asked if they could throw in an extra cable and was told that it would be waiting along with a gift card. Then a few minutes later I got a call from California and was asked what had happened. I explained the situation and was told that they would contact the store. I told them not to bother because I had already been contacted by the store. Upon arrival at the store we were greeted by another manager and he expressed his sorrow in the situation. We were told to wait for a few minutes and when the manager reappeared with the new phone and cable I was told that I was getting an Apple Gift Card for $150.00 along with an extra cable. Then he floored me when he said that we are going to credit the cost of the phone back to your credit card and the phone was being given to me for the trouble. Now that is customer service and I am grateful for what they did.![]()