• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

iPhone 4S Pin Locked, Smashed & Unable to Retrieve Photos & Videos!

I

iMore Question

Hi,

I'd be extremely grateful if someone could help please.

I have an iPhone 4S which has the screen smashed meaning it cannot be unlocked, secondly it is pin protected so I am unable to use iTunes to take the photos and videos off it and also it does not appear on My Computer (because of the pin code I presume).

Does anyone know any way possible that I can retrieve my photos and videos please?

Many thanks for any help.

Matt
 

kch50428

Well-known member
Oct 22, 2010
21,046
305
0
The "smashed" thing would need to be remedied so you can enter the PIN.
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,204
236
63
Hi,

I'd be extremely grateful if someone could help please.

I have an iPhone 4S which has the screen smashed meaning it cannot be unlocked, secondly it is pin protected so I am unable to use iTunes to take the photos and videos off it and also it does not appear on My Computer (because of the pin code I presume).

Does anyone know any way possible that I can retrieve my photos and videos please?

Many thanks for any help.

Matt

I am assuming you have no plans to get the "smashed" screen fixed. Just in case you're interested, an excellent Do-it-Yourself tutorial can be found via the following link:

How to replace a cracked screen on an iPhone 4S | iMore