iPhone 4S crashes all the time! Urgent

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Hi all,
I have something that needs to be addressed. This evening, when I was rearranging my homescreen icons, my phone crashed and respringed. I'm able to replicate the problem.
These screenshots will give you an example: the incident has happened 6 times.

I'm believing that I may need a replacement phone.
Any help/ feedback is appreciated.

Thanks!
 

Attachments

  • ImageUploadedByiMore Forums1351392209.146507.jpg
    ImageUploadedByiMore Forums1351392209.146507.jpg
    169.9 KB · Views: 93
  • ImageUploadedByiMore Forums1351392216.408135.jpg
    ImageUploadedByiMore Forums1351392216.408135.jpg
    167.4 KB · Views: 93
  • ImageUploadedByiMore Forums1351392222.534110.jpg
    ImageUploadedByiMore Forums1351392222.534110.jpg
    167.8 KB · Views: 94
  • ImageUploadedByiMore Forums1351392229.140325.jpg
    ImageUploadedByiMore Forums1351392229.140325.jpg
    168.4 KB · Views: 87
  • ImageUploadedByiMore Forums1351392235.315769.jpg
    ImageUploadedByiMore Forums1351392235.315769.jpg
    169.8 KB · Views: 86
  • ImageUploadedByiMore Forums1351392242.242563.jpg
    ImageUploadedByiMore Forums1351392242.242563.jpg
    170.2 KB · Views: 83
  • ImageUploadedByiMore Forums1351392249.347054.jpg
    ImageUploadedByiMore Forums1351392249.347054.jpg
    170.6 KB · Views: 88
  • ImageUploadedByiMore Forums1351392258.345811.jpg
    ImageUploadedByiMore Forums1351392258.345811.jpg
    170.6 KB · Views: 86
  • ImageUploadedByiMore Forums1351392264.571212.jpg
    ImageUploadedByiMore Forums1351392264.571212.jpg
    170.5 KB · Views: 86
  • ImageUploadedByiMore Forums1351392271.785870.jpg
    ImageUploadedByiMore Forums1351392271.785870.jpg
    97.7 KB · Views: 90

rdiddy_25

Well-known member
Sep 20, 2009
3,419
9
0
Visit site
Did this happen after installing an app? If so, delete the app and see if that corrects the issue. If not, I'd just restore as new like JMD suggested.
 

Jaguarr40

Well-known member
Jan 14, 2011
14,305
12
0
Visit site
Both questions that were asked of you are critical. I would if due to an app delete it and reboot your device to get rid of any remants of the app. If not the app go to step one as JMD suggested and restore as new. That should get it for you.

One last thing, While I respect and know many others di as well to ask the forum, I also believe that if it is something like the screenshots you provided, this is a perfect situation for Apple support and Applecare if you have it. Thank you for trusting us and asking and best of luck. Let us know.
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Hi all,

I apologize for the late response.
I haven't really installed any new apps recently.
I will go ahead and restore as new as Just Me D suggested.
I will update you if anything new happens......
Thanks for all the support!
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Hi all,

I just would like to present some updates on the situation. I restored as new yesterday to iOS 6.0.1.
So far, I have not experienced any crashes.
I have experienced really bad battery life.
I really don't want to restore again as new. What are my other options? Replacement, take to Apple store?! That's what I'm thinking right now. I'm open to any feedback; actually any comments/suggestions are appreciated.

Thanks for your time!
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Update: My phone has crashed 3 times with panic p.list entries.
I think it's time to get a replacement. Going to make a Genius Bar appointment momentarily.
 

Attachments

  • ImageUploadedByiMore Forums1351974788.218685.jpg
    ImageUploadedByiMore Forums1351974788.218685.jpg
    166.3 KB · Views: 46
  • ImageUploadedByiMore Forums1351974799.548874.jpg
    ImageUploadedByiMore Forums1351974799.548874.jpg
    119.4 KB · Views: 45
  • ImageUploadedByiMore Forums1351974805.919917.jpg
    ImageUploadedByiMore Forums1351974805.919917.jpg
    166.4 KB · Views: 43
  • ImageUploadedByiMore Forums1351974813.353037.jpg
    ImageUploadedByiMore Forums1351974813.353037.jpg
    119.7 KB · Views: 46
  • ImageUploadedByiMore Forums1351974820.721713.jpg
    ImageUploadedByiMore Forums1351974820.721713.jpg
    166.4 KB · Views: 45

LarryF

Member
Aug 7, 2009
5
0
0
Visit site
If you search the Apple support boards, you will see that it is a confirmed bug. A lot of people are having it. It has something to do with moving objects between screens. Sadly, it doesn't appear fixed in 6.01. I was in the Apple Store for another matter (daughter's battery), and they confirmed that it is in fact a bug.

Clean restores don't fix it. Been there, done that.

Larry
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
So basically, I should go ahead and make a Genius Bar Appointment and everything should resolved. I should also expect to get a replacement phone. I just wanted to confirm.
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Also, I searched the apple support communities and the problem that those people were having was related to the springboard. Mine is not. It crashes randomly in any application.
:(
 

Peligro911

Well-known member
Jun 1, 2011
5,878
136
0
Visit site
If you can duplicate the issue it can help .. It may be a known issue but a lot of people don't have it so it is not a bug that everyone has
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Currently, I'm not able to reproduce the issue, but I do have the screenshots to prove that it actually occurred. I guess we will see what happens.....when I arrive at the Genius Bar.
 

LarryF

Member
Aug 7, 2009
5
0
0
Visit site
I suspect a new phone will make no difference, as everything I've seen and heard say it is a software issue - new hardware will not help.

But if your near a Apple Store by all means go and confirm, one way or another.

Larry
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Well.... I will update this thread after I receive results from the Genius Bar. Thanks for everyone's cooperation, patience, and helpfulness. IMore is a great place to receive help. Everyone is so helpful.....thanks for everything!!!!!
 

iPhoneandJesusLover

Well-known member
May 23, 2012
230
0
0
Visit site
Update:

Yeah! No more issues!!
I've had no issues and have great battery life.

It's not even a new phone! iOS 6.0.1

No problems whatsoever! I don't know; really strange!
 

Attachments

  • ImageUploadedByiMore Forums1352259168.090214.jpg
    ImageUploadedByiMore Forums1352259168.090214.jpg
    99.3 KB · Views: 26

Trending Posts

Members online

Forum statistics

Threads
260,015
Messages
1,765,326
Members
441,221
Latest member
CØR