TLDR: Moved my 200mb/free SIM from Nexus 7 to iPad, worked for a week or two but now any web page I go to redirects me to u.web2go.com T-Mobile connect me page to activate new device. Clicking get started button eventually gets me to "could not open page, server stopped responding". Been like this for a couple days.
When I first moved my 200mb/free SIM to the iPad it took a day for it to work, but after that I could get anything I wanted and it was good, that was two weeks ago now. For the past couple days and in multiple geographic regions I get no data. In Safari any URL I enter will be hijacked and sent to u.web2go.com. Yesterday clicking the get started button brought me up the account settings telling me I had 200 out of 200mb remaining etc, no problem. Today that page won't work in safari, but if I go to the iPad settings, manage account button that will bring up the same page saying I still have 200mb remaining.
Called the number on that web page and level 1 said my account should work and passed me to 2. 2 leads me to a couple checks and has me reboot the iPad which does nothing different. Then 2 asked me for my physical address and stated yeah we are having some trouble in that area, try again later. I'm in a city and I kind of doubt they have an outage here for a couple days, never mind it didn't work a half hours drive away either.
What do I need to do, who do I talk to to get this fixed?
When I first moved my 200mb/free SIM to the iPad it took a day for it to work, but after that I could get anything I wanted and it was good, that was two weeks ago now. For the past couple days and in multiple geographic regions I get no data. In Safari any URL I enter will be hijacked and sent to u.web2go.com. Yesterday clicking the get started button brought me up the account settings telling me I had 200 out of 200mb remaining etc, no problem. Today that page won't work in safari, but if I go to the iPad settings, manage account button that will bring up the same page saying I still have 200mb remaining.
Called the number on that web page and level 1 said my account should work and passed me to 2. 2 leads me to a couple checks and has me reboot the iPad which does nothing different. Then 2 asked me for my physical address and stated yeah we are having some trouble in that area, try again later. I'm in a city and I kind of doubt they have an outage here for a couple days, never mind it didn't work a half hours drive away either.
What do I need to do, who do I talk to to get this fixed?
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