ios 9.3 Activation Lock bug, how to install new version

anon(114490)

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Jun 3, 2011
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My ipad currently is stuck on the activation lock screen which I believe is a bug in the original 9.3 update. How do I go about installing the new version that was just released when I can't really do anything with it? Even when plugging in to itunes it still asks for my apple id login but I can't get passed that. Thanks for any help you can give.
 

anon(114490)

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Jun 3, 2011
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I've tried that and when it boots back up it keeps asking to Activate iPad but it still says this apple ID can't be used to activate it. Do I need to reset my password for icloud?
 

Just_Me_D

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Jan 8, 2012
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Since it's stating that "this Apple ID can't be used to activate it", do you have a different Apple ID associated with the device/account? Anyway, you might want to contact Apple Accounts Support just to be on the safe side.
 

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