If my account has been disable in the App Store and iTunes, how should I do for next?

[iMore Question]

I can't download the App

 

[Rob Phillips]

The short answer is go to http://iforgot.apple.com and reset your password after you verify your identity. For a more detailed response go here: https://support.apple.com/en-us/HT204106

 

[Lee_Bo]

The short answer is go to http://iforgot.apple.com and reset your password after you verify your identity.

Exactly right.

You will need to contact Apple. We here at iMore do not have access to users accounts.

 

[Ledsteplin]

You might check your payment method in iTunes. Make sure it's OK, with no balance owed.