Download [URL="https://www.apple.com/ca/itunes/#mn_p]iTunes for Windows[/URL]. Just scroll to the bottom of page to make sure you get the correct Windows version. The instructions on how to download the proper version are all there. That will be the most current version available. Plug your phone into your laptop and follow the instructions. Very simple to do. Most important thing is having the most current version which I linked you to. Thanks!