After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.
iMore
You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.
I need to backup iCloud on my iPhone 6 but I can't
When I click to turn on my phone the screen is still locked and there is a dialogue box open saying the iCloud needs to be backed up. At the bottom of the box is "ok" but when pressed it does nothing and after a few seconds the screen goes dark. I can't unlock the phone and cannot turn it off either. How can I proceed?