I can't text a iphone contact from my ipad air 2. Contact name shows up in red

[iMore Question]

my ipad air2 shows a contact's name in red and I can't text her, yet I can face time with her on the ipad and text her from my phone. She has an iphone 5, maybe a six. Not an android. Why is this?

 

[Just_Me_D]

I don't know, but you can try rebooting your iPad Air 2 and then try again.