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I cannot connect a video call from Mac desktop to iPhone 4, please help. What do I do?

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i cannot connect a video call from mac desktop to iPhone 4, please help

I am trying to connect to an iPhone 4,placing a FaceTime call from my mac desk top
 

Just_Me_D

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Re: i cannot connect a video call from mac desktop to iPhone 4, please help

Make sure that both devices are set up to make and receive FaceTine calls using the same phone number and/or the same Apple ID. Furthermore, FaceTime must be enabled on both device and if the iPhone isn't connected to Wi-Fi, make sure that FaceTime has access to cellular data in the settings.
 

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