• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

How do I fix my huge "Documents & Data" storage problem.

NYKrumrie

New member
Aug 18, 2016
2
0
0
I have an iP5S. 32 GB. running 9.3 iOS. I tried to upgrade to iOS 10 today but iTunes said I didn't have the storage space. I looked on my phone it says Capacity 26.5 -Available 342MB!! I was shocked. I plugged the phone into my PC & launched iTunes. It says I have 2.3 GB free. So I'm not sure why my phone & iTunes say 2 different things. But the bigger issue (literally :) is "Documents & Data" is almost 9GB!! I don't even know what is considered "Documents & Data". According to iTunes I have:
Audio= 2.94GB, Video= 36mb, Photo= 5.90GB, Apps 4.72GB, Docs & Data= 8.50GB, Others=1.87GB, Free=2.60.
I googled to see if I could figure out the problem. I kept finding posts stating it could be the apps I have that store data as they are used & its the data stored from my apps that is creating the huge Doc & Data storage rate. But if that's the case what is the "Apps= 4.72GB" amount mean if not the size of the app files & their data? I spent a couple hours going thru all my pictures to clear out ones I don't need. I did the same for videos. I do not use the email app on my phone so no emails are stored on the device. The only thing I can think of that is causing this huge data hog are my txt messages. Some have pictures & video attached to them. My txts probably go back years but do you think txts even with pics & some video could stack up to almost 9 GB?! If so how do I trim that number down without having to do thru every txt one by one & deleting them? Thanks!
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
58,211
239
63
Try doing an iTunes backup. That may clear things up for you.
 

Ask The Community

Latest posts

Trending Posts

Members online

Forum statistics

Threads
255,046
Messages
1,754,350
Members
440,933
Latest member
Odonaata