How do I fix error 0xe8000015?


New member
Feb 5, 2020
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Hi I am Charlie, I am not a tech savvy guy. So I recently bought a Apple iphone XR and It is a nice phone, working fine.But recently I installed itune in my phone, after some times I upadte my ios and then when I try to open ituens shows me (link removed) error 0xe8000015 in my phone. I try to update it for fix but it didn't solved. So if anyone know how to fix this error then suggest me.
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Well-known member
Apr 6, 2016
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Hey Charlie. Welcome to iMore.

The error in question can mean several things. You mention that you "installed itune in my phone". Do you mean you connected your XR to a Windows pc running iTunes? If so then that code can mean (1) that the computer doesn't trust your mobile device, or (2) the XR is locked and you need to unlock it first. Those seem to be the two most common issues with that error code.

Also, I removed your link as I could not confirm it as a safe site.

When you get a moment, stroll on over to the new members section and introduce yourself to the community:
Hope this helped.