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How do I change the voice mail greeting on an iphone 6s ?

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iMore Question

when I go to voice mail, then to greeting & try tapping on record nothing happens
 

Ledsteplin

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Oct 2, 2013
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Welcome to iMore! Do you have "custom" checked? That should be checked. If so, and it doesn't work, check with your carrier. They handle Voicemail.