How can I troubleshoot iOS 11’s App Store?

I

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it won’t download or update my apps and it really bugs me
 

Just_Me_D

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Re: how can i trouble trouble shoot ios 11 app store

Try rebooting your device and/or resetting your settings.
 

jamboytx

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I tried that and it didn’t work. I just reset my settings and it didn’t work. I don’t know why it just says unable to purchase
 

Ledsteplin

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I tried that and it didn’t work. I just reset my settings and it didn’t work. I don’t know why it just says unable to purchase

Try going to settings > iTunes and App Store > Tap on Apple ID at the top > sign out > Do a hard reset (reboot) > then sign back in.
 

metllicamilitia

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that didn’t work either

I know this is a silly question, but you do have a card associated with your Apple ID to make purchases with correct? Other than that I’m not entirely sure what it could be off the top of my head. I sometimes have to wait a long time for apps to actually update on iOS 11 right now.
 

jamboytx

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and i can now download apps that i have used before and deleted and i can update i just can’t download new apps that i haven’t used
 

Just_Me_D

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and i can now download apps that i have used before and deleted and i can update i just can’t download new apps that i haven’t used

Then more than likely you don’t have a current pay method registered. Login to your iTunes account and then make the necessary changes within.
 

comiken205

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Or, as someone here suggested, buy a $5 iTunes card and have a balance in there to get free apps. It worked for me. However if I wish to purchase an app worth more I have to get another iTunes card.
 

Sherry_B

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Reset the phone, and before you reinstall from your last backup check to see if the app store works. If it doesn't then use the Feedback app to submit a bug report.
 

jamboytx

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i have always not had a payment method and on the ios 11 beta you can’t hit the erase all data and content button to wipe it
 

pkcable

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You might need to go back to the current release version. Could be a bug in the beta. :)
 

John Yester

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OP is correct you can not use erase content and settings.

The OP has to plug into iTunes and wipe device manually.
 

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