Hotmail on ios7

[tderouchie]

I am trying to setup my wifes Hotmail account to her 5c. I have never had issues setting up email accounts on my own iphones, but I cant figure out this one(i look like a fool). I have tried setting it up through Exchange, Outlook, and other, but it either tells me the email or password is incorrect, or it cannot find the server. Please help!

 

[zerog46]

Have you tried this: http://support.apple.com/kb/ht1694

 

[tderouchie]

Yes. I think i've tried everything

 

[Just_Me_D]

Did her hotmail email address change over to outlook.com like it has for many of us? If so, use the outlook.com address instead, and see if that helps. I'm other words, change janedoe@hotmail.com to janedoe@outlook.com

 

[Elizabeth2]

You might try to reboot your phone and start again.... Kinda clears everything
Yes, you will be setting it up under 'Other' and use your hotmail address

 

[linsiris]

That's weird, you should not have any problem setting it up through the "outlook" option, after all that's what it is there for. Try setting it up on your iPhone (or any other iDevice) maybe there is an error with the password. Also make sure to chech the caps option is turned on/off (as you require it) when typing the password.

 

[tderouchie]

Thank you for all the help! Sadly, it turns out my wife had changed her password recently and wasn't entering it properly women......

 

[linsiris]

It's ok, so it was an error with the password after all 😄.


Tapatalkeando

 

[Jaguarr40]

Well at least you got it handled. So she and you learned to look for the simplest thing first and double check everything.